You Are Strawberry Cake |
 Fresh, sassy, and romantic. You're a total flirt, who never would turn down a sugary treat. Occasionally you're a bit moody - but you usually stay sweet! |
Sep. 14th, 2007
caveat emptor
Sep. 14th, 2007 10:28 amNever. Ever. EVER book a ticket from Travelocity. Ever.
Trying to cancel our trip to Hawaii has been one of the worst customer service experiences I've ever encountered. I was on hold and transferred for two hours the day before yesterday. Situation STILL unresolved. Response to a scathing e-mail was a phone call from a clueless rep, more time on hold, and just more incompetence.
Worst customer service I have ever seen from a company. Even the managers are completely incompetent. It's staggering, actually. It's a sad comment that they are able to stay in business by the sheer luck that sometimes things don't go wrong and customers have no idea how awful they are.
*seethes* *hate* *fume*
Trying to cancel our trip to Hawaii has been one of the worst customer service experiences I've ever encountered. I was on hold and transferred for two hours the day before yesterday. Situation STILL unresolved. Response to a scathing e-mail was a phone call from a clueless rep, more time on hold, and just more incompetence.
Worst customer service I have ever seen from a company. Even the managers are completely incompetent. It's staggering, actually. It's a sad comment that they are able to stay in business by the sheer luck that sometimes things don't go wrong and customers have no idea how awful they are.
*seethes* *hate* *fume*
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