slightly surreal phone call
Mar. 16th, 2007 08:04 pmI ordered a present for my nephews in California. I hit send and immediately shrieked, "FUCK!" because I forgot to change the shipping address. I immediately clicked the Account Info link and tried to change the address, but it wouldn't let me (*seethe*). So I contacted Customer Support. Some guy in India who said ma'am after every single word.
I was annoyed that they couldn't change the shipping address or cancel. I know it's not his fault and there are limitations, but I was annoyed anyway. He did everything he could do, including giving me an instant refund and asking that I just return the books that were sent to me.
During a pause while he clicked through the refund he said, "And ma'am, may I take this moment to give you a compliment. You have a lovely speaking voice!"
Oooooooooooookay.
I mumbled "Thanks." (Not at all lovelily.) And happily the call ended relatively quickly after that.
So. Weird.
I was annoyed that they couldn't change the shipping address or cancel. I know it's not his fault and there are limitations, but I was annoyed anyway. He did everything he could do, including giving me an instant refund and asking that I just return the books that were sent to me.
During a pause while he clicked through the refund he said, "And ma'am, may I take this moment to give you a compliment. You have a lovely speaking voice!"
Oooooooooooookay.
I mumbled "Thanks." (Not at all lovelily.) And happily the call ended relatively quickly after that.
So. Weird.
no subject
Date: 2007-03-16 11:38 pm (UTC)no subject
Date: 2007-03-17 12:08 am (UTC)